Call traffic sometimes difficult to manage? We get it. Literally. As your business flourishes, you want to continue to welcome your customers and get straight back to them in a timely manner.
Because your inbound calls are rarely spread evenly over the course of the day, Bamboo step in with a team behind your own: answering calls, taking messages and arranging call backs. For your customers, it is a completely seamless process. Your call is taken by a team member dedicated to your business, who understands your business, your customers and your tone of voice. We offer a simple and effective message service, which alerts and informs you of the call and call back details, with the option of a completely tailored personal assistant service who will take a detailed message and arrange your call back.
Most importantly, your calls are handled by real people. We don’t use artificial intelligence or recorded messages, so your clients continue to get a totally personal service.
- Never miss another call
- Always open for your customers
- Manage and prioritise calls
- Total control and transparent reporting
Your service is tailored to your individual business needs and completely flexible. It’s up to you whether you transfer all calls when you’re busy, only transfer engaged calls or those ringing out for a specified number of rings, or dip in and out when you need us. Call stats, provided regularly, allow you to control your budget and to see what calls are being missed and when, ready for if and when you look to expand your own team.
Bamboo Call minder is simple to set up, with a divert from your phone line which you control. Your customers are greeted as your company, with the same style that you use yourselves. We take great pride in being anything but a run of the mill contact centre, with highly trained, professional and passionate staff who add value to your business. After all, your business is our business.
Call the team today on 01905 670862 or email email@example.com